In the insurance industry, recoveries have increasingly become a numbers game, managed through a commoditised, one-size-fits-all approach. Many organisations rely on systematic, process-driven principles that treat every claim identically. While this may seem efficient on the surface, it’s a strategy that consistently fails to achieve acceptable recovery rates, leaving significant money on the table.
This commoditised model is built on volume, not value. It lacks the critical thinking and specialised skillset required to navigate the complexities of insurance claims. When collectors simply follow a script, they miss crucial opportunities that a seasoned expert would identify. The result is a system that closes files but fails to maximise returns, directly impacting your bottom line.
At Cosmic Recoveries, we were founded to exploit the gaps created by this flawed industry standard. We reject the systematic approach in favour of a model that values expertise over automation. It’s time to move beyond the commoditised mindset and partner with specialists who can deliver the results you deserve.
Don’t let a commoditised approach diminish your returns. Contact Cosmic Recoveries to see how our expert-driven model can make a difference.